GET IN TOUCH...
If you have any feedback or enquiries, there are lots of ways to get in touch!
OUR ADDRESS:
The Soulful Food Co.
35.1 White Hart Avenue,
London SE28 0GU
UK
FOR GENERAL ENQUIRIES:
Email: hello@soulfulfood.com
FOR WHOLESALE ENQUIRIES:
Tel: 0208 854 1717
Email: info@soulfulfood.com
Our team are available 9am-5pm Monday-Friday.
Any calls or emails received outside of this time are likely to be addressed the next working day
SEND US A MESSAGE...
Frequently Asked Questions
The Soulful Food Company
Where is Soulful Food made?
We have always made our food ourselves. Our kitchen is in Greenwich, South East London.
What makes your food Soulful?
All our food is made by us, by hand, just as you would at home.
We take care and attention in developing our recipes with wonderful ingredients to give you a proper food experience.
Great food feeds the soul... it's good mood food!
I'd love to see your products in my local food shop. Please?
We are always on the look out for new stockists, so if you know somewhere locally you'd like to see Soulful products, LET US KNOW and we can get in touch.
Can I join the Soulful team?
We are always on the lookout for enthusiastic team members who have a passion for good food.
Which of your OnePots and Soups are...
Vegan?
ALL our OnePots and Soups are! You can see our brilliant range of Vegan choices on this page:
Vegetarian?
Obviously everything in OUR VEGAN RANGE is Vegetarian.
Plus all our Mac & Cheese range is suitable for Vegetarians.
Gluten Free?
Most of our products are Gluten Free!
If you browse our range on THIS PAGE, you will see underneath each product whether it is Gluten Free or not.
Dairy free?
All OUR VEGAN RANGE is, obviously, also Dairy Free!
Festivals
What food do you serve at events?
We serve up a rotating selection of our OnePots, including Vegan and Gluten Free options, as well as some specials. We also serve tea, coffee, fresh juice and smoothies. Sometimes we will even do a Breakfast Menu too, including our tasty Soulful BrunchPots!
I'm planning an event. Can you serve Soulful Food there?
Thanks for thinking of us! Our airstream trailer has been to all sorts of events, from massive concerts to private parties.
GET IN TOUCH and we'll see what we can do.
Soulful OnePots
What's a OnePot?
A one pot meal is basically any meal that can be prepared in one pot.
Our Soulful OnePots are a square meal in a round tub. You don't need to add anything: just heat and eat!
Each balanced recipe provides everything you need for a wholesome, nutrient-rich, satisfying meal, including either grains, pulses or noodles, packed with slow releasing energy to see you through the day.
Where can I buy them?
Our list of stockists* can be found HERE.
* Well, the ones we know about! Lots of farm shops and delis are provided with stock via wholesalers, so we don't always find out. So if you see them anywhere that ISN'T listed, please let us know!
Is Soulful packaging recyclable?
Yes, both the plastic pots and our card sleeves are recyclable.
Better still, there are lots of ways to re-use an empty OnePot!
Are your OnePots & Soups freezable? Microwaveable?
Yes! And yes! They are ideal for keeping in the freezer (for up to 3 months) for those 'too late to cook' emergencies.
Webshop
Where do you deliver?
We deliver to most of the UK mainland but unfortunately our chilled delivery courier can’t reach some more remote areas of picturesque Scotland and the Islands. To double check if we can deliver to your address follow this link, enter your postcode and check the Next Day Delivery service us available: https://www.dpd.co.
When will my Soulful Food arrive?
We deliver next day Tuesday - Friday for orders placed by noon. Delivery time is between 9am and 5pm, but you'll receive a text or email on the morning with a 1 hour window.
How much is P&P?
P&P is free for orders over £34.99 or on any of our pre-set boxes. Otherwise it is £9.99.
What if I'm not in?
The courier will leave your package in a safe place. You can specify this safe place when placing your order. You will receive a one hour delivery slot on the morning of delivery which will hopefully help plan.
HOW DO I RETURN MY PACKAGING?
If you would like to return your Soulful delivery box and insulation to be reused you can print a returns label off here: https://returns.dpd.co.uk/soulfulfood/GB/
If you don't have a printer drop us a line at hello@soulfulfood.com and we will send you a label.
Wholesale
Can you supply my café / restaurant / food shop?
Of course! We have an exciting, seasonal wholesale menu that we can supply to cafés. Find out more HERE.
Can I sell your product branded in my cafe?
We are always looking for new and exciting food outlets so please get in touch to discuss further.
We can even supply point-of-sale and branded soup kettles to help.