The Soulful Food Co is committed to maintaining robust privacy protections.
This Policy is designed to explain how we collect, use and safeguard the information you provide to us in accordance with the General Data Protection Regulation (GDPR).
The GDPR legislation protects the unlawful processing of personal data, to strengthen and protect the rights of users.
GDPR does not apply to information already held in the public domain.
INFORMATION WE COLLECT
Soulful Food collects two types of information: Non-Personal Information and Personal Information.
At Soulful Food, we hold data on file for each customer. This data contains information that you have submitted to us in order for us to process your food delivery.
We also require Personal Information to send out newsletters.
We collect non-personal digital data when you visit our website and social media platforms.
Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/ exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks.
We mainly use Non-Personal Information in the form of Cookies to help us improve, track trends and analyse user patterns on our website. Cookies enable Soulful Food to analyse website traffic and to see which areas of the website you have visited.
USE OF INFORMATION
Soulful Food uses personal data collected to efficiently process your food delivery.
Soulful Food only forward your Personal Information to third parties when it is necessary for them to undertake work on our behalf (eg. couriers for the purpose of delivery notifications). We require companies to comply fully with the GDPR legalisation.
Personal Information you provide to us is also used to help us communicate with you, should you desire, through our occasional newsletters.
Soulful Food will not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties. We do share Personal Information with vendors who are performing services for the Company, such as the servers for our email communications who are provided access to users email address for purposes of sending emails from us.
A cookie is a small file that places itself in your cookies folder on your computer, helping to analyse web traffic or to know when a particular site has been visited. Cookies allow web applications to respond to you as an individual, tailoring their operations to your needs by gathering and remembering information about your preferences. Cookies help analyse data about web page traffic and improve our website by the ability to tailor it to our users needs. You can choose to accept or decline cookies, through your web that can be set to do this automatically, if you require.
By using and browsing our website, you hereby agree and consent to cookies being stored on all of your electronic devices. You are in control of whether cookies are stored on your electronic devices, so please make the necessary adjustments your end within the search browsers you use, if you require for cookies not to be stored on your electronic devices. Alternatively, use the historic cookies delete options that search browsers offer for you to delete cookies from your electronic devices.
HOW WE PROTECT INFORMATION
We implement security measures to protect your information. We further protect your information from potential security breaches by implementing certain managerial procedures and technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our service, you acknowledge that you understand and agree to assume these risks.
YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION
You have the right at any time to prevent us from contacting you for marketing purposes. When we send communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail or by contacting us directly at email@example.com.
LINKS TO OTHER WEBSITES
ACCESS TO YOUR PERSONAL INFORMATION
Under the GDPR legislation, you have the right to access and amend any of your personal data that we hold.
If you would like a copy of this information, or wish to find out all the information we have about you, please send an email to firstname.lastname@example.org. An appropriate administration fee may be applied and you accept the processing of personal data under the Data Protection Act 1998 (the Act), The General Data Protection Regulation (GDPR) and the Data Protection Law Enforcement Directive, where the data controller is The Soulful Food Co, 35.1 White Hart Avenue, London SE28 0GU, UK (company registration number 07627819).
If you would like to withdraw your consent, please email us at: email@example.com.
You can access and amend the data we collect here
This Policy may be subject to change in future at any time, in line with legislation.